MySmartfren

Login with ease and enjoy simplified experience:

I. Easily check balance, top up, scan voucher data, or buy data packages. Also get recommendations that suit your needs.

II. Add and manage multiple smartfren numbers in one account.

III. Auto-login with your smartfren number or email.

IV. Peace of mind with secure real-time payments. Enjoy multiple payment options from your balance, Simobi+, Sinarmas VA, DANA, OVO, GoPay, ShopeePay, LinkAja, BCA VA, Permata VA, Rekening Ponsel, OCTO Click, OCTO Mobile from CIMB, & credit/debit cards.

V. Connect your mySF account to GoPay, OVO, and DANA accounts for easy payment.

VI. Choose to auto renew plans and save more.

Get more with the app:

I. Get 1GB quota bonus for first time install of mySF app & sign up with you smartfren number.

II. Earn more & redeem more SmartPoin for rewards and special promos that awaits you.

III. With Smartfren WOW Treasure Hunt 2022, join the adventure, get rewards, find the treasures as you transact, invite friends, play the challenge and activities & log into every day.

Make your smartphone smarter with Indonesia’s 1st & only Digital SIM (eSIM):

I. Enjoy dual SIM smartphone without a physical SIM card

II. Special packs with big quota available for devices that support eSIM

Have an issue or service request or suggestion, contact us directly via Live Chat on mySF app or website (click on “smarty” to chat).

For any additional query/support/feedback/suggestion, please contact us via :

I. Call : 888 (from smartfren) or 08811223344 (others)

II. Email : customercare@smartfren.com

III. Instagram/Twitter: @smartfrencare

We love your feedback to help us improve.