NH스마트뱅킹

(Customer Happiness Center 1588-2100, Consultation Hours: Weekdays 9:00 AM – 6:00 PM)

[Main Services]

■ Simple and Secure Banking

- Log in with a simple password (6 digits) to transfer up to 5 million KRW per day without a physical security token.

- Issue a Mobile OTP to conduct financial transactions safely without a physical security token.

■ Financial Product Mall

- Open an account remotely without visiting a branch.

- Receive recommendations for personalized products and sign up.

■ Retirement Pension

- Provide dedicated retirement pension services, including MY Retirement Pension, Individual IRP deposits, fund management instructions, and investment status inquiries.

■ Integrated Voice Search and Chat

- Easily search for Smart Banking menus and content using voice commands.

- Resolve any questions anytime through our 24/7 Chat service.

■ My Page

- Check your premium customer tier, benefit information, and more at a glance.

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To use the service, you must allow the following access permissions.

[Required Access Permissions]

1. Phone: Access to mobile phone status and device information is required for identity verification, Mobile OTP, NH Certificate issuance, and using the consultation hotline.

2. Installed Apps: Checks app installation information on smart devices to prevent electronic financial transaction fraud.

[Optional Access Permissions]

1. Storage: Access to storage space for photos, media, files, etc., including saving/managing certificates and saving bankbook copies/transfer confirmation slips.

2. Nearby Devices: Bluetooth device connection and voice guidance services.

3. Microphone: Video calls, chat consultations, and voice search services.

4. Notifications: Receiving notifications for deposits, withdrawals, events, and benefits.

5. Contacts: Sending text messages with transfer results and transfer services to contacts.

6. Location: Branch locator service.

7. Camera: Taking photos of ID cards, submitting documents, and recognizing QR codes.

※ NH Smart Banking does not collect sensitive information in principle. If necessary, information is collected with the customer's separate consent and used restrictively only for the purpose of that consent.

[Access Permission Settings]

- Settings > Applications > NH Smart Banking > Permissions

- You can use the service even if you do not allow optional access permissions, but some functions may be restricted.

NH NongHyup will continue to do its best to expand services and improve features.