BookingCare

BookingCare is a comprehensive healthcare platform that helps patients easily choose doctors and health services from a network of specialists and medical facilities with verified information and quick booking. quickly.

SCOPE OF SERVICE PROVISION OF BOOKINGCARE

1. Healthcare Services and Management - Health care and management services

The BookingCare application helps users easily schedule medical services such as medical examinations, tests, scans and remote consultations.

2. Medical Reference and Education - Medical reference and education materials

BookingCare provides objective reviews of medical facilities and doctors to help users make appropriate medical choices. In addition, BookingCare also has in-depth articles about common diseases and health problems. These health articles are reviewed by medical experts to ensure quality and accuracy. This is a useful resource that helps raise awareness and educate the community about health.

ROLE OF BOOKINGCARE

Support before, during and after examination

1. Before examination

Remind the examination schedule and advise on preparation before the examination.

Travel instructions and examination procedures.

2. During the examination

Support in solving problems during examination.

Support patients with emerging needs.

3. After examination

Record patient comments after examination.

Support in answering and clarifying professional issues (if required).

Support patient's rights after examination (if required).

FREE RE-EXAMINATION SUPPORT

After the examination, if the patient is not satisfied with the doctor's examination process, consultation and treatment plan, the system will support the patient to see the doctor again for further examination and consultation if required. of the patient is considered by us to be legitimate and appropriate.

Patients are supported with free examinations (excluding testing and medication costs) with other doctors of the same specialty if we find that the patient's request is legitimate and appropriate.

However, we reserve the right to refuse a patient's request for free re-examination, if we find that the request is inappropriate or unjustified.

WAIVER

1. BookingCare provides "appointment booking services", we do not provide medical services and do not represent any "Medical Service Provider". We are not responsible for the quality, effectiveness of medical examination and treatment, costs and prices of services you receive from "Medical examination and treatment service providers".

2. We also do not accept legal responsibility related to the medical examination and treatment activities of the "Medical examination and treatment service provider".

LIMITATION OF LIABILITY

1. We are liable for what cannot be excluded under Vietnamese law.

2. Issues (if any) related to the use of the BookingCare medical appointment booking service will be supported in the section "BookingCare's role".

AI ASSISTANT

1. AI assistant provides medical and health information to help users learn more about physical and mental health issues. However, this information is for reference only and should not be applied arbitrarily without consulting a specialist. BookingCare is not responsible for any problems arising from the use of this information.

2. Your conversations are used to improve the AI ​​Assistant. We respect and protect your privacy, so if there is information you don't want to share, please don't mention it in the chat.