Medadom - Un médecin en visio

Consult a general practitioner online in under 15 minutes, no appointment necessary, 7 days a week from 6 a.m. to 11 p.m.

⏱️ No appointment needed — doctor available in under 15 minutes on average

💳 Only €7.50 out of pocket during the day thanks to direct billing*

🏛️ First teleconsultation service approved by the Ministry of Health

🔒 Certified HDS, ISO 9001 and ISO 27001 — medical data hosted in France

🇫🇷 100% French solution, created in 2017 by doctors

MEDADOM, LEADER IN TELECONSULTATION IN FRANCE

Medadom is the first teleconsultation service approved by the Ministry of Health. Founded in 2017 by two doctors and a graduate of École Polytechnique, the platform brings together more than 2,000 doctors registered with the French National Health Insurance (Sector 1) and affiliated with the French Medical Council.

📊 Over 10 million teleconsultations conducted

🏪 More than 6,000 kiosks and booths in pharmacies and town halls

⭐ 4.9/5 based on over 150,000 verified patient reviews

💬 Responsive patient support 7 days a week

WHY CHOOSE MEDADOM?

✅ No service fees: only the standard rate of €25, with no subscription or additional charges.

✅ Direct billing: you only pay €7.50 upfront during the day*, an amount reimbursable by your supplemental health insurance depending on your policy.

✅ Sick leave certificates are available if your condition warrants it, which will be submitted to the French National Health Insurance.

✅ Prescription issued immediately, valid in all pharmacies in France.

✅ Data protected: HDS-certified hosting, GDPR compliant, medical confidentiality guaranteed.

HOW DOES IT WORK?

1. Create your account in minutes.

2. Describe your symptoms (photo optional).

3. Consult a doctor via video in less than 15 minutes on average.

4. Receive your prescription and documents in your secure online account.

REASONS FOR CONSULTATION (FROM AGE 3)

✅ ENT: tonsillitis, otitis, sinusitis, rhinitis, cough

✅ Urinary tract infections: cystitis, yeast infection

✅ Digestive problems: gastroenteritis, nausea, abdominal pain

✅ Fever, flu symptoms, significant fatigue

✅ Headaches, migraines

✅ Joint, muscle, or lower back pain

✅ Skin rashes, allergies, itching

✅ Anxiety, stress, sleep disorders

✅ Prescription renewal, contraception, travel prescription

✅ Routine pediatrics (from age 3): fever, otitis, chickenpox, gastroenteritis

FEES AND REIMBURSEMENT

Standard rate (sector 1): €25 per consultation, no service charges.

✅ General scheme: €7.50 payable by you thanks to direct billing*

✅ With supplemental health insurance: out-of-pocket expenses may be €0 depending on your contract

✅ Long-term illness (ALD), maternity, or CSS (French social security system): €0 depending on your situation

The amount due is displayed before you confirm your appointment.

FREQUENTLY ASKED QUESTIONS

→ Is Medadom reimbursable?

Yes. Medadom teleconsultations are reimbursable under the same conditions as in-person consultations, with direct billing for the portion covered by Health Insurance.

→ Can I get sick leave?

Yes, if your health condition warrants it, for up to 3 days, submitted electronically to Health Insurance.

→ Can I renew my prescription?

Yes, after a medical evaluation: for chronic treatment, contraception, or prescriptions for tests.

→ Can I consult for my child?

Yes, from age 3, via a child profile. The legal guardian must be present during the consultation.

→ Does Medadom work everywhere in France?

Yes: iOS or Android app, web browser, or one of the more than 6,000 teleconsultation spaces in pharmacies and town halls.

⚠️ IMPORTANT INFORMATION

In case of emergency, call 15 or 112. Medadom is not an emergency service.

This service is not suitable for children under 3 years old.

Medical certificates are not issued.

Sick leave is limited to 3 days (excluding extensions and work-related accidents).