NH농협생명

○ Nonghyup Life Insurance mobile app main services

- Insurance contract inquiry: Contract inquiry/change customer information/examination of new contract acquisition

- Insurance payment application: Maturity insurance, intermediate (installment) insurance, cancellation refund, dormant insurance, dividends, early withdrawal, accident insurance claim and inquiry, pension payment

- Loan service: Insurance contract loan application, additional limit loan, insurance customer credit loan application, loan history inquiry, loan principal and interest repayment, automatic transfer account management

- Insurance premium payment: Insurance premium payment, additional payment, free payment

- Insurance products: Online insurance, term/life, health/disaster, children, pension/savings, farmers-related

- Customer Center: Announcements, events, mobile call center, consultation request, branch locator, electronic complaint submission, frequently asked questions, financial consumer discretion

- Life services: health care, retirement planning diagnosis, training center information

- Smart Happy Call: Confirmation of complete insurance sale

- Large font: contract details inquiry, insurance contract loan application, loan principal and interest repayment

To use the NH Nonghyup Life mobile app, you need to grant access rights as follows.

[Required access rights]

* This permission is required to use the NH Nonghyup Life Insurance app, and if not granted, use of the service will be restricted.

- Phone: Check device information and prevent double login to prevent electronic financial fraud, etc.

- Notification: Use push notification service

[Optional access rights]

* You can use the service even if you do not agree to the permissions below, but some functions may not work.

- Photos and videos: When attaching files such as claiming accident insurance, import required documents or attached materials from the gallery and attach them.

- Camera: When attaching files, such as claiming accident insurance, take photos of required documents or materials and attach them.

[Access permission setting guide]

- Samsung terminal: Settings > Application Manager > NH Nonghyup Life Insurance > Permissions

- LG terminal: Settings > General > Apps > NH Nonghyup Life Insurance > Permissions

* If you use a smartphone with Android OS version 6.0 (Marshmallow) or earlier, all required access rights are granted without optional access rights.

* To re-establish access rights after upgrading the smartphone's OS to 6.0 or higher, you must delete and reinstall the already installed app.

* If your Android OS version is lower than 5.0 (Lollipop), you cannot use the app. You must update your smartphone OS to use it.

Please note that data charges may apply when downloading and using 3G/LTE/5G mobile carriers.