Mercantil Móvil Personas

Mercantil Mobile Banking invites you to enjoy an application that's right at your fingertips on your mobile device:

• Access your Mastercard debit card details faster with the "View CVC" button.

• View transaction details for your accounts, credit cards, Cash Card, and loan applications.

• Transfer funds between your own Mercantil accounts, to third-party Mercantil accounts, and to accounts at other national banks.

• Quickly locate your beneficiaries using the search function.

• Instantly add a new beneficiary to your frequently used list.

• Send and view your mobile payments through Tpago. You can: Add contacts, make payments to affiliated merchants, request or cancel C2P payment codes, manage or delete previously registered contacts, copy and paste the details of a new beneficiary you need to pay, filter your bank search, and send a screenshot of your transaction.

• To offer you a simpler and faster payment experience, you can now scan QR codes to make mobile payments to any bank and generate your own QR codes.

• Buy and sell foreign currency electronically. Additionally, link Tpago to foreign currency exchange and make payments in bolivars from your foreign currency account through automatic currency exchange.

• Make these payments quickly and easily whenever you need them: your credit cards, third-party Mercantil cards, and other national bank cards; your CANTV and CORPOELEC services (*); and top up your mobile phone balance with Digitel, Movistar, and Movilnet.

• Get instant cash with your Mercantil Loan. Check your available balance and outstanding balance on your loans, apply for a Mercantil Loan, and get instant cash to handle unexpected daily expenses (*), or make a partial or full payment on your loan.

• You can accept and pay your assigned line of credit (**). (**) This will be available for cases that meet the necessary parameters.

• You can request your trust from your mobile device.

• Share the results of your transactions and details of your movements via your preferred social network or email.

• You can select the option to copy the reference (last 4, 6, or all digits) for all transactions that require it, such as transfers, mobile payments, bill payments, and detailed transactions, and share it.

• We offer biometrics as a second authentication factor (2FA) for login and now also for key processes such as transfers, mobile top-ups, Mastercard debit card management, and data updates in Tpago.

Enjoy this experience by registering in advance at Mercantil Online Banking for Individuals. You must have a mobile device with Android operating system version 9 or higher.

For more information:

• Email us at: mercan24@bancomercantil.com

• Call us at: (0212) 503.25.22