My e& AFG

As one of the leading telecommunication companies in the world, we aim to keep you connected with seamless cellular services. e& Afghanistan, a subsidiary of e& UAE, started operating in 2007 and has grown to be one of the main players that transformed the telecommunication industry in the country and the #1 choice for Afghans. With more than 12,000 retail outlets, e& Afghanistan offers postpaid and prepaid voice and data services in more than 34 provinces and more than 200 districts. We also provide 3G coverage in 21 provinces.

But offering our prepaid and postpaid SIM services in-store wasn't enough. We had to live up to the Afghans' high expectations of the region's prime telecommunication company. We elevated Afghans' experience by introducing "My e& AFG" mobile application and welcoming them to the world of digital services. Our revolutionary app offers them access to a variety of SIM card management options from the comfort of their homes.

Through the "My e& AFG" self-provisioning mobile application, our customers can shop SIM cards online, buy internet bundles in Afghanistan, activate call & SMS services, and more whenever and wherever with one click.

What Can You Do with My e& AFG Mobile Application?

With the "My e& AFG" app you can enjoy the following exceptional features:

Check your credit and data balance.

Recharge any registered accounts online.

Activate and deactivate services.

Transfer data benefits to friends and family: share your data benefits locally and internationally.

Upgrade your cellular plan: no need to visit our branches to switch your mobile plan. You can do so online in a few seconds.

Manage multiple accounts: add your family's and friends' e& Afghanistan accounts and switch between your accounts easily to activate prepaid and postpaid packages.

Track data usage: keep an eye on your balance and active services. Track your calls, SMS, and data usage to stay on budget.

Purchase data and talk time bundles: access the "e& Shop" to buy hourly, daily, weekly, and monthly SMS packages, voice calling bundles, international call minutes, and internet roaming bundles, in addition to e& AFG Mukammal bundles.

Purchase value-added services: the "e& Shop" offers you a range of value-added services that you can buy online. Your options include call-back ringtones, infotainments, IVR, and sports news (football and cricket).

Build your bundle: customize your bundles and choose from daily and monthly data bundles, OnNet voice bundles, OffNet call bundles, SMS bundles, and international bundles.

Explore local, international, and roaming calling rates: get information about our prepaid and postpaid call packages, including Mubarak, Mumtaz, Elite, and others.

Enjoy many voice, SMS, and Internet package offers.

Reach out to our team any time: for any inquiries and complaints, you can call or live chat with our customer service team and report any network issues regarding 3G & 4G connection, weak service signal, and call drops.

Tap into the convenience of e& services and get things done online with My e& AFG App. Download our app today on your Android device and buy phone numbers online (prepaid & postpaid SIM cards), access premium internet package deals, purchase minutes bundles & data bundles, activate SMS packages, build your bundles, check available balance, track data usage, manage your friends' and family's accounts, and much more.

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