DiDi-Rider

DiDi offers an affordable, reliable and safe rideshare service in 30+ cities across Australia and New Zealand.

Just download the app, choose a destination, find a driver and pay directly through the app. Whether you’re heading out with friends or need a ride from the airport, DiDi can get you there for less. Let your dollar travel further with our affordable fares and exceptional service.

Why choose DiDi?

At DiDi we believe that ridesharing should be an affordable experience for everyone. That’s why we charge less than other rideshare services. DiDi fares are consistently lower, which means you get to spend more at the other end.

Fast & Reliable

You’ll have 100,000+ drivers at your fingertips across Australia & New Zealand, which means you can find a ride fast. Easily connect to a driver in seconds via the DiDi app and you’ll have a car at your location in minutes!

Safety First

We’re committed to helping make every ride with DiDi a safe one. All our drivers have undergone extensive background checks, facial verification, vehicle inspections, ongoing monitoring & more. We offer world leading in-app safety features such as in-trip checks, phone number and home address anonymisation, sharing your trip with trusted contacts and more.

Driver Friendly

Our drivers get to keep more of your fare compared to competing rideshare services. Therefore, by using DiDi, you help maximise the income of local drivers. It’s a win-win for both you and your driver.

DiDi services:

Express: Fast and affordable rides, up to 4 people

Travel: Long-distance rides for less, up to 4 people

Select: Roomier cars with highly rated drivers, up to 4 people

Max: Spacious rides, for groups up to 6 or extra luggage

Delivery: Affordable on-demand delivery city-wide

Payment Method:

Choose your preferred payment method — credit card, debit card, Apple Pay, Alipay or PayPal.

How to order a ride with DiDi:

Download the DiDi Rider app and sign up or log in.

Enter your pickup location and your destination.

Choose the ride type that suits your needs.

Select your preferred payment method.

Confirm your ride and track your driver in real time.

Enjoy your trip and rate your driver afterward.

Need help? Visit our website for more info:

Australia: https://web.didiglobal.com/au/

New Zealand: https://web.didiglobal.com/nz/

Or you can contact customer service through the app for further support.