郵便局公式アプリ - 荷物の配送状況の確認や再配達が簡単に

This app is officially provided by Japan Post Co., Ltd.

You can use postal services anytime, anywhere, on your smartphone, more conveniently and affordably.

You can send Yu-Pack packages at a lower cost than the basic rate, and checking the delivery status of your packages and creating shipping labels is easier and more convenient.

You can also conveniently use related services.

■Make sending and receiving packages more affordable and convenient with the Japan Post app!

・Yu-Pack shipping fees are even more affordable

By paying in advance with your card through the app, you can save the hassle of paying at the post office counter and get a 180 yen discount every time!

・Create shipping labels without handwriting

You can easily create shipping labels with the app. You can also save the entered recipient information, making it more convenient when sending to the same address again.

・Easily check the delivery status of your packages and request redelivery

You can quickly check the delivery status of your mail and packages using the inquiry number or notification number, and you can also request delivery changes or redelivery directly from there.

* You can receive push notifications for Yu-Pack delivery schedules (e-delivery notifications), and you can also request delivery changes or redelivery from the notification.

[Main Features]

- Post Office/ATM Search

Find your nearest post office instantly

You can search for post offices and Yu-cho ATMs near your current location or destination. From the search results, you can check the location and business hours of each counter on a map. You can also register favorites by logging in with your Yu-ID.

- Postbox Search

Never get lost looking for a postbox again

You can search for the location of postboxes near your current location or destination. From the search results, you can also check the collection time (time when mail is collected) and the size of the mail slot. You can also register favorites by logging in with your Yu-ID.

- Product/Service Comparison

Send what you want to send using the best method for your purpose

Based on the size of the postcard, letter, or item you plan to send, we will suggest recommended shipping methods and cost-effective products/services. We also provide service guidance for specific purposes, such as airport pickup or sending golf bags.

- Rate and Delivery Time Search

Instantly find rates and delivery times based on your criteria

When you want to send a letter or package, you can search by criteria such as origin and destination, size, and service to check rates and delivery times. You can also search by the recipient's postal code.

- Shipping Label Creation

Easy, reliable, and fast with shipping labels

You can create Yu-Pack and Yu-Packet shipping labels.

By entering your (sender's) information and the recipient's information in advance, you can easily create shipping labels using the post office's dedicated printer without having to handwrite them. Furthermore, once you've created a shipping label, the recipient information can be saved and reused.

You can also send packages at a discount by paying the Yu-Pack rate with a credit card through the app. (Yu-ID login is required.)

- Yu-Pack Smartphone Discount

Even more savings with pre-payment

The Yu-Pack Smartphone Discount is a service that allows you to create shipping labels with pre-payment by logging into your Yu-ID and paying by credit card. This eliminates the need to handwrite shipping labels, shortens payment time at the counter, and provides a 180 yen discount per package from the basic rate each time.

By registering your address information and frequently used post offices as favorites, you can conveniently send packages in the future.

You can also send Yu-Pack packages from nearby post offices, family lockers, and PUDO stations.

In addition, you can use a function to create shipping labels even if you don't know the recipient's address.

* Details of the Yu-Pack Smartphone Discount Service

- 180 yen discount from the basic Yu-Pack fare (When using the Yu-Pack Smartphone Discount Service, [Drop-off Discount], [Same Address Discount], and [Multiple Package Discount] do not apply.)

- Continuous Use Discount (Discount applies if you have sent 10 or more packages in the year up to the previous month.)

- ​​An additional 100 yen discount when you specify a post office as the delivery location.

- Collection Request

You can request collection of Yu-Pack and international parcels. (Yu-ID login is required.)

You can easily make your next request from your application history.

- Delivery Status Search

Instantly check the delivery status of your mail

You can track and check the delivery status of your packages and mail using the inquiry number or notification number. You can use this service without typing by scanning the QR code attached to the delivery notice with your camera.

You can receive Yu-Pack delivery schedule notifications (e-delivery notifications) via push notifications. (Yu-ID login and e-delivery notification settings are required.)

- Delivery Request

Easy and convenient delivery requests are also available through the app.

After checking the delivery status of your mail/package, you can request redelivery, etc., directly through the app.

- e-Moving

e-Moving applications are also available through the app.

You can apply for e-Moving (change of address notification when moving) through the app. Applications can be made anytime, anywhere, 24 hours a day, in as little as 5 minutes.

- Congestion Forecast & Ticket Issuance

Minimize waiting times with counter congestion forecasts.

You can check counter congestion forecasts according to your purpose (package pickup, savings, insurance, etc.). Also, if it is crowded, you can get a ticket for your desired counter in advance, reducing your waiting time at the post office.

- Money Consultation Appointment

Convenient Appointment: For Money Consultations, Visit the Post Office

The Post Office offers individual consultations regarding life insurance, asset management, and more. You can easily book a consultation at the Post Office through the app.

(App-based booking is a service available at select Post Offices only.)

- Checking and Processing Your Japan Post Insurance Contract

Anytime, Anywhere, When Needed

By linking your Yu-ID and Japan Post Insurance My Page ID, you can easily and quickly check your contract details and process insurance claims, address changes, and more through the app.

- Yu-Yu Points

These are points unique to the Japan Post Group. Easily accumulate points by presenting your membership card via the app when visiting a post office or using postal services.

Accumulated points can be shared with family or exchanged for items that deepen your connection with loved ones.

- Digital Address

The Digital Address is a service that converts your address into a 7-digit alphanumeric code.

You can obtain your own Digital Address and use the automatic address entry function in the Post Office app's shipping label creation feature.

■The official Japan Post app is recommended for those who:

・Want to check the delivery status of their mail, track it, and request redelivery.

・Want to easily find post offices, ATMs, and mailboxes near their current location or destination.

・Want to send packages more cheaply.

・Want to search for postal codes from the recipient's address.

■Other apps

・Japan Post online shop

https://play.google.com/store/apps/details?id=jp.jppost.netshop