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[Service Overview]

Meritz Fire & Marine Customer Center official application for smartphone users for Android.

[Main Service]

1. Compensation/insurance claim - Insurance claim, insurance claim status, premium premium calculation, information on required documents, accident data transmission, required documents transmission, compensation details inquiry

2.Contract management/change - Customer information change, contract confirmation, complete sales self-monitoring, car renewal insurance premium confirmation, car insurance premium confirmation, car number registration change, driver scope change, temporary driver special contract subscription, car insurance subscription amount change, driving Street photo registration/signup, final mileage photo registration, black box photo registration

Jeju-do rental car special contract, child insurance child registration, automatic debit account change, change of insurance destination address, application for certificate issuance, application for required documents, payment of long-term insurance premium, application for dormant insurance

3. Insurance contract loan - application, repayment, status

[Mobile Specialized Service]

1. Issuance of certificate documents: You can receive it directly by e-mail or fax of your choice.

2. Long-term insurance claim: You can take a picture of the claim document with your smartphone camera and file it right away.

3. Mileage photo transmission: If you have mileage car insurance, you can send photos directly to your smartphone.

4. Insurance contract loan: You can easily apply for and repay at any time.

[Merits Fire & Marine official app access rights items and necessary reasons]

In accordance with the Information and Communications Network Act, Meritz Fire & Marine provides information on items necessary for service use and requests access rights.

If you do not agree, you may be restricted from using the app service.

1. Required access rights

- Phone permission: Call customer center, check app forgery

- Storage space permission: running antivirus for virus scan

Claim insurance, submit required documents

Auto insurance special (black box, mileage) photo registration

- Camera authority: claim insurance, take required documents

Auto insurance special (black box, mileage) photo shoot

[Other]

-If the app is forged or rooted, it cannot be used normally.

-You can use it only with an official certificate.

-For other inquiries, please contact our Customer Support Center (1566-7711).

[What to do if the app installation/update fails]

1. If an error message appears

1) Run smartphone settings > Applications > Select 'Google Play Store'

2) Click the 'Delete Data' button in the 'Storage' menu

3) After turning off the power of the smartphone and restarting it, proceed with the installation of 'Meritz Fire & Marine Insurance official app'

2. If the standby state continues

1) Select your account on the main screen of 'Google Play Store'

2) Go to Update tab in My Apps/Games menu

3) 'Stop' all items waiting to be updated and proceed with installing 'Meritz Fire & Marine Insurance official app'

3. If the message to update is continuously displayed

1) Run smartphone settings > Applications > Select 'Google Play Store'

2) Click the 'Delete Data' button in the 'Storage' menu

3) After turning off the power of the smartphone and restarting it, proceed with the installation of 'Meritz Fire & Marine Insurance official app'