현대해상

[Usage Guide]

Various services such as insurance contracts, compensation, and loans subscribed to by Hyundai Marine & Fire Insurance are provided.

You can use it conveniently through your smartphone.

Safe and convenient financial transactions through various authentication methods

it's possible.

[Available tasks]

① Contract

- Change of personal information, change of mailing address

- Contract inquiry, changes in long-term/automobile insurance, contract conclusion management,

Electronic signature for payment/refund and contract conclusion

- Change in long-term insurance policy holder/beneficiary, change in automobile insurance collateral/special contract,

Car insurance driver range/age change, vehicle number confirmation/change

② Compensation

- Insurance claim for illness or injury

- Group insurance claim

- General insurance property and liability insurance claims

- Mobile phone damage insurance claim

- Check compensation processing details

③ Loan

- Insurance contract loan application, insurance contract loan repayment, interest payment account change

- Credit loan application, credit loan repayment, credit loan transaction history inquiry

- Information on mortgage loans (apartment mortgage loan, housing mortgage loan, officetel mortgage loan, etc.)

Mortgage loan repayment and transaction history inquiry

④ Product information

- Car/Driver, Health/Children, People with Illness, Fire/Property, Pension/Savings

- Check my insurance condition (coverage analysis)

- Direct/telephone subscription product

⑤ Smart Issuance Center

- Issuance of certificate

- Documents required for insurance claim

- Documents required for business processing

⑥ Certification Center

- Hyundai Marine & Fire Insurance simple certificate

- Financial certificate

- Joint certificate

⑦ Customer Support Center

[Use Inquiry]

Hyundai Marine & Fire Customer Center: 1588-5656

※ Operating hours: Weekdays 09-18:00

[Access Permission Information]

We will inform you of the access rights required to use the service.

Required permissions

- Phone: In-app phone connection (customer call center connection), push notification sending

- Storage: file storage, inquiry (joint certificate, insurance claim photo, etc.), security program installation

- Camera: Take claims-related documents when making an insurance claim, take pictures of your face when using facial authentication, take and load photos of special car insurance benefits (eco-mileage/black box)

- Notification: Receive service and information push notifications

chosen

- Location information: Use the device’s location when using emergency dispatch or branch search

- App displayed on top of other apps: Visible ARS service (digital ARS)

※ Even if you do not agree to the selection limits, you can use the Hyundai Marine & Fire Insurance app.

[Supported terminal and usage information]

- To use the service smoothly, please use a device that supports Android 8.0 or higher.