進研ゼミ 保護者サポートアプリ （旧：まなびの手帳）

[Frequently Asked Questions]

* You can continue using your "Learning Notebook App" account.

There is no need to create a new account.

* If you are having trouble logging into the "Shinken Seminar Parent Support" app, please check here.

https://faq.benesse.co.jp/faq/show/61479?site_domain=help

* If you are having trouble setting up "Connected Talk," please check here.

https://faq.benesse.co.jp/faq/show/95743?site_domain=sho

[App Service Details]

Making your child's learning more accessible and easier.

Shinken Seminar Parent Support App

■ Easily and conveniently monitor daily learning: Learning Status

■ Support your child's efforts anytime: Connected Talk (for Elementary School Course)

■ More involved in your child's learning: Educational materials and information

■ Consolidated procedures for Shinken Seminar sibling members: Member Parent My Page

■ A small, delightful gift

~Fully supporting your Shinken Seminar efforts!~

Even busy parents can easily monitor their child's daily learning, offer encouragement, and support. Educational materials and information from Shinken Seminar, as well as various procedures, can all be conveniently handled through this app.

【Main Features】

■ Learning Status

Receive push notifications when your child completes their studies. Timely notifications about your child's efforts ensure you don't miss opportunities to praise them and can use them to offer positive encouragement.

■ Connected Talk

The whole family can support your child's daily life and learning. You can praise your child in various ways using original stamps, making parent-child communication enjoyable.

■ Procedures & My Page

You can register siblings and complete all necessary procedures in one app.

■ Educational Materials, Education, and Career Information

We will deliver necessary information at the appropriate time, based on your registered profile (child's age, residential area, etc.).

【Operating Environment】

・Supported OS: iOS 17 or later

【Notes】

Campaigns and sweepstakes available through this application are independently conducted by Benesse Corporation, the operating company, and are not affiliated with the manufacturers of the products and services, Apple Inc., or Apple Japan Inc.

【Handling of User Information in the "Shinken Seminar Parent Support" App】

Please also check "Handling of Customer Information on the Site and App."

https://www.benesse.co.jp/privacy/index.html

1. 1. We do not acquire GPS location information, device-specific IDs, phonebook data, or photos and videos stored on your smartphone.

2. We will not provide your information to third parties.

3. When you register personal information in this app, we will separately present the purpose of use of your personal information and obtain your consent. In that case, your usage history of this app will be used as your personal information within the scope of the purpose of use you have consented to. Furthermore, after you log in for the first time as a parent of a Shinkenzemi member within the app, we will link your information with your child's Shinkenzemi usage status and use it for the services of this app. Subsequent usage information of this app will also be used within the scope of the purpose of use of personal information you consented to when you enrolled in Shinkenzemi.

4. This app transmits user information to external parties other than our company as follows:

This use is for the purpose of improving the services of this app, and for analysis and data creation for our marketing, product and service research and development.

Please see below for details on how information is handled in each case.

① Handling by KARTE

Our purpose of use:

・Push notifications tailored to the customer, display of information within the app

・Analysis of usage linked to registration information within the app

Items sent: View information of this app, event information, user ID of this app, customer attribute information (non-personally identifiable), customer survey responses

Recipient: PLAID (KARTE)

Recipient's purpose of use: https://karte.io/karte-policy.html

② Handling by Firebase

Our purpose of use: Analysis of app usage

Items sent: View information of this app, advertising identifier

Recipient: Google (Firebase)

Recipient's purpose of use: https://policies.google.com/privacy?hl=ja

③ Handling by Appsflyer

Our purpose of use: Verification of advertising effectiveness

Items sent: Advertising identifier, app operation log

Recipient: Appsflyer

Recipient's purpose of use: https://www.appsflyer.com/services-privacy-policy/

For inquiries regarding the handling of your information in this app, please contact our Personal Information Inquiry Desk (0120-924721, toll-free, 9:00 AM to 6:00 PM, excluding New Year's holidays).