Lowell

There’s no need to call us when it’s in the Lowell app!

• See all your accounts as soon as you open the app

• Check your balances on-the-go

• Work out what you can afford with the straightforward budget calculator

• Update your phone number and email

• Fire up the app to make a quick payment using a debit card or Apple Pay/Google Pay

• Set up an affordable, interest-free payment plan in just a few minutes

• Sign in using the same username and password that you use for My Account on our website – there’s no need to register all over again

• Set up biometric login using Face ID or fingerprint recognition for enhanced security

• Take the hassle out of calling us by making your day-to-day account management easy, quick, and secure

• Check your credit score for free whenever you want

Want to talk to us about your Lowell debt? Sometimes it helps to talk things through. Just because you’ve got the app, it doesn’t mean we won’t be there for you if you want to talk. So if that’s you, call us on 0333 5565 552. We’re open 9am-6:30pm Monday to Friday, and 9am-4pm on Saturdays.