Spruce: Medical Communication

Spruce is the leading platform for HIPAA-compliant communication and care outside of the exam room. Call, text, fax, secure message, video chat, and more—all from one secure app, with a unified team inbox. Designed for healthcare professionals and their patients, Spruce takes your clinical operations to the next level, with powerful, easy-to-use tools for team collaboration, panel management, telehealth, business phone functionality, and automated custom communications.

Healthcare Professionals: Start your free 14-day trial today—no credit card required.

Patients: Spruce is always free. Download to connect with your care team for secure messaging and telehealth.⁣⁣⁣

— SPRUCE FOR HEALTHCARE PROFESSIONALS —

• Get new phone and fax numbers, or transfer in your existing lines

• Robust mobile and desktop apps

• Built-in compliance: Automatic HIPAA BAA, two-factor login security, SOC 2 auditing, HITRUST certification, and automatic audit logging for communication read, write, and view

• Advanced phone system: Phone trees, multiple lines, secure voicemail, automated transcription, VoIP, number sharing

• Messaging and fax: Secure individual and group messaging, two-way SMS texting, secure two-way eFax

• Telehealth: Secure video calling, as well as adaptive clinical questionnaires for patient intake and screening

• After-hours: Automated schedules adjust your phone system and messaging to match your business hours

• Automation: Save messages for reuse, schedule messages for future delivery, implement automatic message responses for common needs

• Panel management: Contact and conversation tagging, patient list upload, advanced search, bulk messaging, and custom inbox configuration and communication routing for each team member

• Team collaboration: Secure team chats, shared inboxes, internal notes, and @-paging bring the features of modern team software to the healthcare space

• And more…!

— SPRUCE FOR PATIENTS —

• Sign in to a free and secure patient app, on mobile or desktop

• Receive video calls from your care team

• Send and receive secure messages, including photos

• Receive alerts for new activity

Ask your healthcare team for an invitation to connect on Spruce. If they're not on Spruce yet, ask them to sign up today!