B-Link Kota Probolinggo

B-Link Superapps (Bersolek Link) as a Milestone in the Digital Transformation of Public Services.

Bersolek Link is an integrated digital service platform that integrates various Probolinggo City Government services. It reflects the transformation of public services towards an integrated, modern, easily accessible, and citizen-centric government.

B-Link was developed as an implementation of the Digital Government (PEMDI) program while simultaneously supporting the acceleration of regional digital transformation towards more modern, efficient, transparent, and citizen-centric public services.

Through the One Government, One Application concept, the public only needs one application to access various government services easily, quickly, securely, and in an integrated manner.

The B-Link Superapp is an integrated platform that integrates all public services, enabling the public to access various service needs more easily, quickly, and consistently.

The Philosophy of the B-Link Name

The name B-Link is an acronym for:

B = Berslek

Symbolizing the spirit of Probolinggo City to continuously improve, enhance the quality of public services, governance, and digital innovation.

Link

Means "Connector," reflecting the Superapp's function as a one-stop digital service that connects the public with all Probolinggo City Government services.

The main principles of B-Link application development are:

1. Integrated Data: All public service data is consolidated into one system to facilitate management and analysis.

2. Easily Accessible Services: The public can use various services through a single application with a simple and user-friendly interface.

3. Consistent Answers: The information provided is uniform and meets standards, thus avoiding discrepancies between channels.

4. Regular Updates: All information in the application is updated regularly to remain relevant and accurate.

With the B-Link application, it is hoped that Probolinggo City's public services will be more efficient and transparent, and will increase public satisfaction.