Mon AXA Assurance

With the My AXA app, make your life easier and manage your insurance policies in just a few clicks.

Manage your policies using all the services available on your app.

Access all your auto, motorcycle, home, life, retirement, life, and supplemental health insurance policies.

Find all your associated documents, such as your third-party payment card, your insured vehicle memo, your civil liability certificate, and your child's school insurance certificate.

Access your customer area on the My AXA app using simple facial recognition or fingerprint recognition to manage all your insurance policies online.

My AXA offers a range of services available from your smartphone:

EASILY VIEW ALL YOUR INSURANCE CONTRACTS

View all your policies from the home screen of your app: auto, motorcycle, two-wheeler, bicycle, home, health, retirement insurance, life insurance, comprehensive insurance, etc.

And easily pay your insurance premiums.

VIEW YOUR COVERAGE IN DETAIL

Keep an eye on the coverage for your My Home and My Auto policies so you're always well covered when needed.

CONTACT AXA ASSISTANCE

AXA Assistance is available 24/7 from your app to arrange a breakdown service or accident, dispatch a professional in case of damage, or any other situation covered by your policy.

REPORT A CLAIM ONLINE

For a car breakdown, accident, broken lock, water damage, or any other claim covered by one of your policies, report your claim online directly from the My AXA mobile app. You can also track its progress: from file opening to compensation.

TRACK YOUR HEALTH REIMBURSEMENTS

Send your treatment sheet, your quote request for mutual insurance coverage, or your reimbursement request from your phone. Take a photo to send your supporting documents via the app and benefit from faster processing! You can also view your reimbursement history for a better overview of your healthcare budget.

TAKE YOUR HEALTHCARE PROFESSIONALS WITH YOU EVERYWHERE

If you need rapid medical advice, schedule a free teleconsultation with a general practitioner or specialist via our Angel service, accessible via the app. Diagnosis, advice, assistance... Discover Santé Angel services: the keys to taking care of your health, accessing healthcare professionals and useful services on a daily basis and in times of crisis.

MANAGE YOUR SAVINGS CONTRACTS

My AXA is the essential app for saving at your own pace for your life insurance or retirement insurance. It allows you to make one-time or scheduled (recurring) payments to easily transfer money to your various policies. Also find essential information: the amount and distribution of your savings, history of recent transactions, payments, performance, etc.

FIND ALL YOUR DOCUMENTS ON THE MY AXA APP

View or download all your useful documents: third-party payment certificate (supplementary health card), school certificate, civil liability certificate, certificates related to car, motorcycle, bicycle, home, or health insurance policies, and all your tax certificates.

CONTACT YOUR ADVISOR

Find all the contact information for your AXA advisor: hours, address, and phone number to contact them directly and easily from your My AXA app.

For any questions about the app or if you encounter a technical issue related to your insurance policies, contact the My AXA team Monday to Friday, 9 a.m. to 6 p.m., at 0 970 818 841 (toll-free call).

For any inquiries regarding AXA Banque you can contact 0 970 808 088 (non-premium rate call).