Chăm sóc khách hàng BWACO

BWACO Customer Care Application:

As the customer care service channel of Ba Ria - Vung Tau Water Supply Joint Stock Company (BWACO), the software is provided completely free of charge to all BWACO customers with outstanding features including:

- Look up, view and download water bills.

- View image profiles related to customers.

- Register to install a new water meter.

- Report a broken pipe on the street or register to have the meter moved.

- View history of repaired information with images.

- Receive information notifications related to water bills, and information related to temporary suspension of water supply to fix problems.

- Report water index online.

- View company news, files related to water quality and water prices.

- Send customer requests and questions that need to be answered to the company.

- Chatbot uses AI to respond to customer-related information

Support:

Are customers having problems and need help? Please access the Customer Care application, send feedback to us, we will record and process feedback from customers.