どうぎんアプリ

【Main Functions】

■Account Opening■

You can open new savings accounts and investment trust accounts.

■Balance and Transaction Details■

You can check your account balance and transaction details in real time.

■Transactions such as Transfers■

You can perform transactions such as transfers, remittances, and tax payments.

■Address, Phone Number, and Name Change■

You can change your registered address, phone number, and name with the bank.

■Lost/Found/Reissued■

You can report the loss of your passbook or cash card, and handle procedures for finding or reissuing it.

■Family Account Inquiry■

You can inquire about the account information (balance and transaction details) of your family members. This service requires the inquiry to be performed by the person making the inquiry.

【Who Can Use This Service】

Individual customers with a Hokkaido Bank savings account for which a cash card has been issued.

【Operating Environment】

●Smartphone devices with Android OS 9.0 or higher

●Support for devices with Android OS below 9.0 has ended; please update your OS.

*This applies to devices released by docomo, au, and SoftBank. *Even when using the above environment, the application may not function correctly depending on the model and device settings.

[Important Notes]

●Please use this application after reviewing and agreeing to the following terms and conditions and important notes.

●This application is free to use. However, separate communication charges will apply for using and downloading the application, and these charges will be borne by the customer (including additional communication charges incurred during version upgrades or for reconfiguration due to the application not functioning correctly).

●When using this application, you will set an "App Authentication Number (a random number of 4 to 8 digits)" to authenticate you. Please manage your App Authentication Number carefully at your own responsibility to prevent it from being known to or stolen by third parties.

●We recommend taking security measures, such as installing security software, to prevent your smartphone from being infected with computer viruses or malicious programs.

●There may be times when the application is unavailable due to system maintenance, etc.

●For information on how to use this application and other details, please check the Hokkaido Bank website. (https://www.hokkaidobank.co.jp/)