한전ON

Korea Electric Power Corporation (KEPCO) is opening an application under the name ‘KEPCO ON’ so that you can easily and conveniently use KEPCO’s services in a mobile environment.

The services provided include inquiry and application for information related to electricity use, such as electricity bill inquiry and payment, electricity bill calculation, bill change, application for welfare discounts, customer consultation, and reporting of electrical failures and dangerous equipment. Inquiries can also be made through chatbot or 1:1 consultation.

If you have any inconveniences or suggestions for improvement regarding the use of the app, please visit the ‘Developer Contact’ website (KEPCO ON System Inquiry Bulletin Board) and leave your details, and we will reward you with better service.

(For business-related inquiries, go to the ‘Customer Support’ menu)

※ Access permission information

[Optional access rights]

- Location: Customer support 1:1 consultation, finding locations of business offices nationwide, finding locations of ceasefire/power outage areas

- Phone: Connect to customer center (☎123)

- Files and media: 1:1 customer support consultation, attachment of files related to civil complaint application

-Camera: Photo taking, OCR ID recognition, QR code recognition function

- Microphone: Voice recognition function

＊You can use the app even if you do not agree to the optional access permissions.

＊If you do not agree to the optional access rights, normal use of some service functions may be difficult.