신한 SOL라이프 - 신한라이프 대표플랫폼

All certifications and services at a glance!

Automatically submit complex documents!

Process tasks easily and quickly!

Meet the new and improved Shinhan SOL Life App.

○ Service Guide

1. Insurance

- Insurance Contract Inquiry: Inquiry on insurance contract, inquiry on reinstated contract, inquiry on Happy Call results, etc.

- Premium Payment: Premium payment, additional payment, application for virtual account, etc.

- Automatic Transfer Registration/Change

- Insurance Contract Modification: Change of contracting parties, reduction/cancellation of special riders, change of payment cycle/period, renewal change, withdrawal of application, application for fetal registration, etc.

- Insurance Claim: Claim for insurance benefits, inquiry on estimated benefits, etc.

- Payment Application: Application for installment benefits, dividends, maturity benefits, dormant benefits, interim withdrawal

- Supplementation of Insurance Contract Documents: Medical Diagnosis Substitute Service (HIT), application form for reply

2. Loans

- Policy Loans: Application for policy loan, repayment/interest payment, etc.

- Credit/Collateral Loans: Application for credit loan, repayment/interest payment, etc.

3. Funds

- Fund Change/Automatic Reallocation, History Inquiry

- Investment Information: Fund investment information, financial market information Etc.

4. Pension Insurance

- Check/Apply for Estimated Pension Amount

- Pension Change: Changes to pension commencement age and premiums, etc.

- Pension Savings Tax Refund

5. Retirement Pension

- MY Retirement Pension: Retirement pension enrollment status, contribution limit management, etc.

- Product Change: Change investment products, etc.

- Deposits/Withdrawals/Automatic Transfers: Retirement pension automatic transfer management, etc.

- Pension Contract Information: Import from other companies' IRPs, pension commencement application/inquiry

- Default Option Settings

6. Certificate Issuance

- Reissuance of policy, premium payment certificate, etc.

7. My Information

- My Information Management: Customer information inquiry/change, name/resident registration number change, etc.

- Provision/Consent of My Information: Marketing consent/withdrawal, etc.

- MyData Consent

8. Customer Support/Security

- Authentication Center: Shinhan Life Certificate, etc.

- OTP Management: Mobile OTP, OTP from other institutions

- Customer Inquiries: Voice of the Customer, Find a Branch, etc.

9. Benefits

- Events

- Smile ON: Smile ON Inquiry and Application

- Fortune Telling, Mind Management

- My Assets

- Shinhan SuperSOL Zone: Today's Stock Market, One-Click Integrated Loan, etc.

○ Access Permission Guide

[Required] Phone Access Permission

This permission is required for verifying the device during service registration and for connecting to the Customer Center or assigned planner.

[Required] Storage Access Permission (Optional for Android 10.0 or higher)

This permission is required for attaching photos of joint certificates or required documents.

[Optional] Camera Access Permission

This permission is required for taking photos of required documents.

[Optional] Address Book Access Permission

This permission is required for changing the contract holder or sharing events.

[Optional] Calendar Access Permission

This permission is required to use the Shinhan SuperSOL financial calendar.

[Optional] Notification Access Permission (Optional for Android 13.0 or higher)

This permission is required to receive push notifications. [Optional] Biometric Information Access Permission

Biometric Authentication

- To use the Shinhan SOL Life app service, you must allow mandatory access permissions. If permission is denied, you will not be able to use the service.

- You can still use the Shinhan SOL Life app service even if you do not allow optional access permissions, but there may be restrictions on the use of some services.

- Access permissions can be set on your mobile phone under [Settings > Application Management > Shinhan Life > Permissions]. (Android 6.0 or higher)

○ Installation Requirements

Android 8.0 or higher