DOWACO CSKH

Welcome to DOWACO Customer Service – the Electronic Customer Care Application.

Want to quickly check your water bill? Want to receive the earliest notifications about water outages? DOWACO Customer Service is the essential application to help you solve all your needs related to clean water supply services with just a few simple steps on your smartphone.

WHY SHOULD YOU DOWNLOAD DOWACO Customer Service?

✅ Transparent bill management: No more worries about losing your water bill. The application allows you to check your water bill anytime, anywhere. It displays detailed information on water consumption, unit price, and total amount due.

✅ Water consumption control: Review your water usage history over the months in a visual chart. This feature helps you easily detect anomalies (such as water leaks) if the meter readings increase dramatically.

✅ Two-way communication channel:

Receive messages: Receive notifications about scheduled or unexpected water outages, meter reading schedules, and outstanding bill notifications.

Send messages: Submit repair requests, leak reports, meter relocation requests, or register for online water consumption quotas with actual photos.

✅ 24/7 support: All your questions will be received and processed quickly through DOWACO's online support system.

Instructions for use:

Download and install the application.

Register an account using your phone number or Customer ID (Customer Code) printed on your bill.

Start experiencing digital conveniences.

Download the DOWACO Customer Service app today to make managing your clean water supply simpler than ever!