AT&T Secure Family® parent app

AT&T Secure Family® is a comprehensive family safety app designed to help parents or guardians protect their family members in the digital and physical world. Locate your family member’s device and manage your child’s screen time as well as the content they may access online.

KEEP TRACK OF YOUR FAMILY’S DEVICES

• Locate devices in real time on a family map

• View device location history throughout the day

• Get alerts when a device enters or leaves saved places like home or school

• Set scheduled location alerts, such as after-school arrival times

• Track a device’s route with breadcrumb mapping

• Receive check-in notifications when a device arrives at a destination

MANAGE YOUR CHILD’S CONTENT & SCREEN TIME

• Parental controls to block apps and website content with age range filters

• Block internet access instantly

• Set scheduled time limits for your child’s daily Internet access

• Track web and app usage on child devices

• Family member in trouble? They can send an Alert to everyone with the press of a button.

• Give your child extra screen time as a reward for good behavior

Legal Disclaimers

The AT&T Secure Family service is free for the first 30 days. After the first 30 days, you will be automatically billed $7.99 each month (includes support for up to 10 family members and up to 30 devices in total). Service auto renews every 30 days unless cancelled.  To use the AT&T Secure Family service, you must download two Apps: the AT&T Secure Family App (adults, parents or guardians) and the AT&T Secure Family Companion App (family member). Visit att.com/securefamily for details.

Install the Companion App on your child’s device and pair it with the Parent App on your device. Pairing is required to access all features. Only authorized app users have permission to use the App to locate a family member’s device. AT&T Secure Family uses the Google Accessibility API as an optional component to the parental controls function, and when enabled by the parent, helps to prevent removal of the Secure Family Companion App to prevent disablement of parental control functions by the child.

Note: Continued use of GPS running in the background can reduce battery life. Availability, timeliness, or accuracy of location is not guaranteed. Coverage not available in all areas.

There is a compatibility conflict that can prevent the addition of AT&T Secure Family Companion App to your child’s companion device if you have AT&T ActiveArmor Advanced Mobile Security running on the same companion device.  If you wish to continue with the purchase, you must downgrade to the FREE version of AT&T ActiveArmor Mobile Security on the companion device before adding AT&T Secure Family Companion App.

AT&T Secure Family service uses a VPN service to help ensure parental controls features are active

AT&T Secure Family FAQs: https://att.com/securefamilyguides

The collection, use, and disclosure of any personal information through this application is governed by AT&T's Privacy Policy found at: att.com/privacypolicy and the App’s End User License Agreement found at att.com/legal/terms.secureFamilyEULA.html.

* AT&T Postpaid Wireless customers:

View, modify or cancel service anytime within the Secure Family app.

AT&T does not provide credits or refunds for partial months.

* AT&T PREPAID wireless customers and all other mobile networks billed by Google Play Store:

See Google’s polices regarding cancellation in the Google Play Store at https://support.google.com/googleplay/answer/7018481