Citytouch

Welcome to Citytouch!

Open accounts, apply for loans, save, invest, pay, transfer, and manage your entire banking relationship from a single app.

Whether you’re managing everyday finances or planning for what’s next, Citytouch helps you stay on top of your money with everything you need in one place.

Powerful banking, simplified

• Open a new bank account instantly, without stepping into a branch

• Get a complete, real-time view of your accounts, cards, loans, and investments

• Personalize your dashboard with smart tools to help you track your finances

• Switch seamlessly between English and Bangla

Move your money in a tap

• Send money instantly to any bank in Bangladesh via NPSB, RTGS, or BEFTN

• Transfer funds seamlessly to major mobile wallets

• Scan and pay with QR codes at thousands of merchants

• Withdraw cash without your card using Cash by Code

Settle bills in seconds

• Top up your mobile balance and pay utility bills instantly

• Pay internet, insurance, tuition, and club fees with ease

• Settle your credit card bills securely and on time

Total control over your cards

• Activate cards and manage your PIN directly from the app

• Enable or disable international transactions with a single tap

• Manage transaction limits and security settings with ease

Grow your savings effortlessly

• Open a Fixed Deposit (FD) or monthly savings plan (DPS) in minutes

• Apply for digital loans directly through the app (for eligible customers)

• Access dedicated digital banking features for City Islamic accounts

Premium support and smart features

• Earn MyRewards points on your everyday transactions

• Get instant assistance through our AI Chatbot in Bangla and English

• Raise and track service requests directly from the app

• Explore ATMs, branches, and exclusive offers in Guest Mode before you log in

Getting started is simple

1. Download the app

2. Register using your City Bank account or card details

3. Start banking smarter

Download Citytouch and experience banking designed around you.

Need help? Call 16234 or email citytouch@citybankplc.com.