우체국보험

[Important Information]

○ Instructions on what to do if the update check button is not visible or installation is not possible.

- Please delete device settings > Applications > Google Play Store > data in storage space, clear cache, and try again.

Thank you to our customers who always use Post Office Finance.

Through Post Office Insurance (Itda Insurance), you can use fast and convenient post office financial services anytime, anywhere.

All transaction information is encrypted and transmitted securely so that it cannot be forged or altered.

■ Precautions

- You cannot use the Post Office Insurance (Itda Insurance) service on a terminal whose OS has been altered (rooted).

- Data charges may apply depending on the mobile carrier plan you are using.

- The post office will never ask you to enter the entire security card number.

- Do not keep the security card as a file, such as by photographing it or entering it into the app.

Postal Insurance (Itda Insurance) has been renovated to provide convenient, user-centered financial services.

■ Design renewal

- Customer-centered UI and menu reorganization

- Improved service access convenience

■ Enhanced accessibility and security

- Simple biometric authentication (fingerprint) application

- Supports simple login with PIN number

- Kakao authentication, PASS authentication, mobile phone authentication

■ Post Office Insurance (Itda Insurance) main services

1. Insurance management

- Provides various inquiry services such as contract inquiry, revival insurance premium, insured collateral, and human insurance payment inquiry.

- Provides various change services such as automatic transfer management, insurance amount reduction, period change, pension change, etc.

- Provision of notification/certificate related services such as e-insurance notification service, e-insurance notification notice, application for mailing of notice, email application for payment certificate, application/cancellation of insurance policy reissue, etc.

2. Insurance products

- Calculate insurance premiums just by entering date of birth/gender with product recommendation and insurance premium calculation function

- Providing direct insurance product subscription service through mobile phone identity verification process

3. Payment

- Provide insurance premium payment services such as premium prepayment, premium payment, and additional payment.

4. Payment

- Simple insurance claim through mobile phone authentication

- Provides functions to perform payment-related services such as payment process inquiry and expected insurance payment inquiry through mobile

5. User convenience features

- Providing services for user convenience such as customer center, consultation, ARS information, user guide, and customer support service

- Healthy step services and promotions using step data from Google Health Connect

6. My Page

- Provides functions to check and change customer information such as inquiry/change of my information, consent to provision/use of personal information, consultation history, subscription review, notification box, etc.

7. Certification Center

- Provides simple authentication (biometric authentication, personal authentication number), joint certificate import/export, and joint certificate registration/deletion services

8. Other

- Comparison/design of post office sales products through financial product mall (deposit/insurance/fund/card)

- My financial information at a glance through My Page (My Home)

- Provision of large print service (planned to expand), etc.

Post Office Insurance (Itda Insurance) will do its best to satisfy users' desire to use various mobile devices by implementing services suitable for the smartphone environment.

■ Information on permissions and purposes for using the Postal Insurance (Itda Insurance) app

Required access rights

- phone number

We collect and transmit phone numbers for mobile phone identity verification, simple authentication registration, and consultation call connection with access to mobile phone status and device information to prevent electronic financial fraud.

- Photos and videos

It is used to attach photo files for non-face-to-face document submission, such as insurance claims.

-Storage space

It is used for certificate login, certificate transmission, OS forgery check, etc.

- Notification permission (Android 13.0 or higher)

Important PUSH notifications such as insurance premium payment details/non-payment

Optional access rights

- camera

Use of a camera to photograph documents submitted such as insurance claims

- Location information

Nearby post office/ATM search service

- Step count (Health Connect)

Participating in Healthy Step services and promotions

- Address book

Use of address book for SMS sending and terms and conditions sending service

Optional access rights allow you to use the service even if you do not agree to the access rights, but there are restrictions on the use of some functions.

If the OS is lower than Android 9.0, it is not possible to set access rights, and all access rights are set as required, without optional access rights.

If Android OS update is available, you must reinstall the app after updating the OS to set access rights.