山口銀行ポータル

This is the official app provided by Yamaguchi Bank.

Instead of using your bankbook, you can check your balance and deposit/withdrawal details "anytime, anywhere, easily."

[Main functions]

- Opening a regular savings account (including credit and brand debit applications)

- Opening a fixed term deposit account

- Balance inquiry (regular savings, savings deposits, fixed term deposits, fixed term deposits, loans)

- Inquiry of deposit/withdrawal details for regular and savings deposits (passbook display, memo entry, PDF download function)

- Inquiry of deposit details for fixed term deposits and fixed term deposits

- Deposit/withdrawal function for fixed term deposits and fixed term deposits

- Transfer/transfer

- Switch to passbook on your smartphone!

- Loan partial early repayment simulation/application acceptance

- Asset management function (provided by Money Forward)

- Branch/ATM search (store visit reservation function)

[Notes]

[When using the portal app]

- If you do not have an account, please open one using this app.

・When registering your ID, you will be authenticated using your account information and cash card PIN.

・If you have an account at the same branch as your registered account, you can use the same ID to make transactions.

・To open an account or make some transactions such as transfers, you will need to register for Trust Idiom (personal authentication service) in advance to strengthen security.

*Trust Idiom is a personal authentication service that links the personal authentication information registered on the portal app and your terminal device.

・If you wish to suspend or cancel your use of the service, please register for suspension or cancellation on our bank's website. *This can also be done from a computer, etc.

[When applying to open an account]

・Please prepare the following identity verification documents.

Valid driver's license

Driving history certificate

*Only those issued after April 1, 2012 are accepted.

My Number card

・Smartphone passbook without issuing a passbook! The account will be opened.

[Recommended environment]

Android 9.0 or later

[Contact information]

Toll-free number: 0120-307-969

Hours: Weekdays: 9:00-21:00

Saturdays, Sundays, and holidays (excluding Golden Week and New Year's holidays): 9:00-17:00

*Not available during Golden Week and New Year's holidays.